Does not size fit you?
We do not mind, we will exchange for the right within 14 days!
If you find that your purchased size does not fit, do not worry, if the product is currently on our stock, we will change your size to the correct one, up to 14 days. We will try to bear the extra shipping costs, unfortunately we can't guarantee that we will be able to do that, especially for bigger packages.
1) When you receive the goods, first try it! In order to make an exchange of the goods, it has to be unworn for hygienic reasons and undamaged as well.
2) If the size does not fit, please email us at email@example.com and we will talk to you as soon as possible about the next step in the exchange of goods.
3) Pack the wrong size (preferably in the original package) and send it to us and we will send you the correct size of the garment in return, we understand that you sometimes do not fully appreciate the selection. Unfortunately we can't guarantee of bearing the extra shipping costs, it's individual for every order.
Do you want to return the goods?
You usually have 14 days to do it!
If you have bought an inappropriate gift or you simply do not want the goods, you may have an advantage of the withdrawal from the sales contract. For example, this your right is valid for 14 days from receipt of the goods, for customers from EU or UK. In order to return the goods, it has to be unworn for hygienic reasons and undamaged as well. It's best to try the goods on other clothes. You would not want to buy the clothes that someone used before you...
1) Tell us you want to return the goods, preferably via the withdrawal form, which you have to send to: firstname.lastname@example.org. We will contact you at your email address.
2) Then pack the goods (preferably in the original packaging) and send it to us to the address mentioned or to the registered address of the company:
616 00 Brno-Zabovresky
If you do not know the advice, you can always contact us by email email@example.com, and we will contact you as soon as possible, the satisfied customer is one of our priorities.