We will exchange it for the right size within 30 days!
If you find that your purchased size does not fit, do not worry, if the product is currently in our stock, we will exchange your size to the correct one. Return package must be send within 30 days of the date your order was received.
1) When you receive the goods, first try it! In order to make an exchange of the goods, it has to be unworn for hygienic reasons and undamaged as well.
2) If the size does not fit, please email us at firstname.lastname@example.org and we will describe the next procedure of exchanging goods as soon as possible.
3) Pack the wrong size (preferably in the original package) and send it back to us. When we receive it, we will immediately send you the correct size.
Do you want to return the goods?
You have 30 days to do it!
If you have bought an inappropriate gift or you simply do not want the goods, you may have an advantage of the withdrawal from the sales contract. This right is valid for 30 days from the day you received the goods. In order to return the goods, it has to be unworn for hygienic reasons and undamaged as well. It's best to try the goods on other clothes. You would not want to buy the clothes that someone used before you...
1) Tell us you want to return the goods, preferably via the withdrawal form, which you have to send to: email@example.com. We will contact you at your email address.
2) Then pack the goods (preferably in the original packaging) and send it to us to the address mentioned or to the registered address of the company:
616 00 Brno-Zabovresky
If you need any assistance, please contact us by email firstname.lastname@example.org, and we will contact you as soon as possible. We'll do our best to make sure you have a positive experience.